Faster Collections.
Without the Chaos.

The last workspace from draft to paid. Centralise context, automate chasing, and make it easy for your clients to pay.

faster payment cycles

82%

less time on follow-ups

Zero

invoices lost in email

Getting paid is harder
than it should be.

Getting paid is a mess of disconnected tools, zero visibility, manual chasing and a client experience that makes paying you harder than it needs to be.

Chaos starts before the invoice even goes out

Drafts, edits, approvals, and internal decisions are spread across billing tools, inboxes, and team chat. Nobody sees the full picture.

Errors surface after the client sees them

Reviews happen in side conversations. Decisions aren't captured. By the time a mistake is caught, the client already has the invoice.

Zero visibility after you hit send

Did they open it? Did they ignore it? Did they question it? You send and you wait with no information to act on.

Follow-ups depend on who remembers

Chasing overdue invoices falls to whoever thinks of it first. Nudges go out late, inconsistently, or not at all.

Disputes disappear into email threads

A client questions a line item. The back-and-forth splits across inboxes, chat tools, and calls nobody documented.

Paying you is harder than it should be

Your client wants to pay, but they are still digging through email for the invoice, the amount due, the payment method, or the next step.

The cost isn't just
late payments.

It's the admin drag, the planning gaps, the strained follow-ups, and the growth decisions you postpone while waiting on revenue that should already be in the bank.

23days

longer to collect than businesses using structured AR workflows

14hrs

per week lost per finance team member on manual follow-up tasks

1 in 3

invoices are paid late — most due to communication failures, not unwillingness

$100k+

in average annual cash flow impact for a 20-person services business

One workspace.
Every step from invoice to paid.

Settle brings your entire billing operation into a single, structured workspace — so your team moves faster, your clients pay easier, and nothing falls through the cracks.

#01 - Internal control

Run the billing operation before chaos starts.

Everything your team needs to prepare, review, and align on an invoice before the client ever sees it.

Core workspace

The command center for every invoice

Create, review, approve, send, and track every invoice from one shared workspace. See what's pending, what's overdue, and what's at risk without pulling information from three different places.

Invoice workspace

Track approvals, disputes, and payment status

AllAt riskApprovals
INV-2048
Acme Logistics
Overdue

Amount

$12,480.00

Last touch

Reminder sent 2h ago

Next step

Escalate to account lead

INV-2056

Northstar Retail Group

$8,275.00

Disputed

INV-2061

Brightwell Health Systems

$18,920.00

Paid

Approval

Awaiting finance sign-off

Pending

Updated scope added after client sign-off. Needs finance review before send.

Maya Chen, Finance Lead

Assigned approver

Due in 3 hours

Dispute

Client flagged duplicate line item

Open

Question raised on the implementation milestone dated April 11. Waiting on revised backup.

Jordan Patel, Account Manager

Case owner

Opened 42 minutes ago

Approvals

Nothing leaves unaccounted

Route invoices through the right reviewers before anything goes out. Capture decisions, log sign-offs, and catch errors before the client ever sees them.

INV-2058

Approval details for Hightower Studio

Invoice
INV-2058
CompanyHightower Studio
Amount$14,600.00
Due dateMay 09, 2026
StatusPending
Approval
Maya Chen
Requested byAva Thompson
SubmittedApril 24, 2026
Decided by-
Decided at-
Request note
Updated scope added after client sign-off. Please confirm margin before send.
Decision note
No decision note

Collaboration

Keep everyone aligned

Every invoice has its own workspace. Questions, context, and approvals live right alongside the invoice instead of getting buried six inboxes deep.

Workspace chat
Coordinate internally on this invoice.
Created

Invoice INV-2058 created for Hightower Studio

Apr 24, 2026 9:02 AM
Updated

Updated line items and payment terms before review

Apr 24, 2026 9:41 AM
ApprovalApr 24, 2026 10:14 AM

Assigned to Maya Chen

Updated scope added after client sign-off. Please confirm margin before send.

AT
Ava ThompsonApr 24, 2026 10:18 AM

@maya can you review this before we send? Scope changed after client confirmation and I want a second check on margin.

Approved

Margin reviewed and approval completed for send

Apr 24, 2026 10:24 AM
MC
Maya ChenApr 24, 2026 10:26 AM

Reviewed. Margin still looks fine after the scope update. You can send this version.

#02 - Collections execution

Operate follow-up like a system, not a scramble.

The parts of collections that usually break down after send become structured, visible, and easier to act on.

Automation

Reminders that run themselves

Configure your follow-up sequences once. Settle handles the nudges automatically on your timeline and in your tone so your team stops wasting time on manual chasing.

Quarterly AR follow-up
Active
Step 1Enabled
Send once via Email 3 days before the due date at 9:00 AM.
Step 2Enabled
Send once via Email on the due date at 9:00 AM.
Step 3Enabled
Repeat until paid via Email every 7 days, starting 7 days after the due date, at 10:00 AM.
Execution
Upcoming reminder runs and recent delivery activity.

Next run

Due today follow-up

Scheduled

Apr 30, 2026 at 9:00 AM

To billing@northstarretail.com for INV-2056

Steps

3

Sent

1

Paused

0

Friendly nudge sent

Delivered Apr 27, 2026 at 9:00 AM to billing@northstarretail.com

Delivered

Due today follow-up

Queued for Apr 30, 2026 at 9:00 AM based on invoice due date

Queued

Week 1 overdue

Will schedule automatically if payment is not recorded

Waiting

Tracking

Know the moment they looked

See when your client opens an invoice, how many times they've viewed it, and who on their side is looking. Act on information instead of assumptions.

Invoice engagement
Portal opens and the latest engagement captured for this invoice.

Total views

6

Viewers

2

Last open

12m ago

ViewedApr 30, 2026 11:48 AM

Jordan Lee opened INV-2056

Third open today from Northstar Retail Group using portal access

ViewedApr 30, 2026 10:16 AM

Invoice reopened from shared portal link

Same viewer returned after the due today reminder was delivered

Latest view
Who opened it most recently and what changed.

Active viewer

Jordan Lee

Live

billing@northstarretail.com

Portal access

Northstar Retail Group

Device

Chrome on macOS

IP address

203.0.113.42

Signal

Multiple views after the due-date reminder suggest the invoice is being actively reviewed.

Disputes

Disputes handled in context

Clients raise disputes directly on the invoice. Your team responds in the same place. Faster resolution, clean documentation, no derailed relationships.

Dispute Details
Invoice INV-2056 · Northstar Retail Group
Under review

Duplicate charge

Client flagged the implementation milestone as billed twice and asked for a revised breakdown before payment is released.

Ownership and status
Opened by
Jordan Lee
Owner
Priya Shah
Opened
Apr 29, 2026 4:32 PM
Next step
Send revised backup

Dispute opened by client

Apr 29, 2026 4:32 PM

Question raised on the implementation milestone after the invoice was viewed twice.

Assigned to Priya Shah

Apr 29, 2026 4:48 PM

Account owner notified and supporting documents requested from finance.

#03 - Client payment experience

Make it easier for clients to complete the next step.

Once the invoice reaches the client, the payment experience should feel clear, direct, and frictionless.

Client portal

Give clients a place to pay, respond, and move forward

Give each client a dedicated portal with their full invoice history, outstanding balances, and a clear path to pay. Less friction for them means faster payment for you.

Outstanding balance

$18,745

Open invoices

3

Recent payments

$8,200

Open invoices
Invoices that still need attention.
Due today

INV-2056

Due Apr 30, 2026

$8,275.00

remaining

Overdue

INV-2048

Due Apr 22, 2026

$6,450.00

remaining

INV-2061

Due May 12, 2026

$4,020.00

remaining

Review and pay

INV-2056

Northstar Retail Group

$8,275.00

Due Apr 30, 2026

StatusDue today
Payment methodsACH, Card
Invoice historyAvailable

Payments

Flexible payment setup

Configure payment methods, bank details, and instructions per invoice or per client. Remove every reason a payment might be delayed.

Payment methods
Choose how this client can pay this invoice.

ACH transfer

Default for US clients

Enabled

Card payments

Visa, Mastercard, Amex

Enabled

Manual bank transfer

Invoice-specific instructions

Disabled
Method details
Configured per invoice so clients see exactly how to pay.
ACH transfer
Account holderSettle Finance LLC
Bank nameMercury Bank
Account number•••• 2048
Routing number021000021
Instructions

Use the invoice number as the payment reference so incoming transfers reconcile automatically.

Communication

Client communication beside the invoice

Keep client questions, replies, and dispute context attached to the invoice so nothing gets lost across email threads.

Discussion
Messages and activity shared with the billing team.
Invoice Sent

Invoice sent to billing@northstarretail.com

Apr 29, 2026, 9:12 AM
JL
Jordan LeeApr 29, 2026, 10:16 AM

Hi team, can you confirm whether the implementation line includes the add-on support hours?

AT
Ava ThompsonApr 29, 2026, 10:28 AM

Yes, it does. The support hours are bundled into the implementation milestone on this version of the invoice.

JL
Jordan LeeApr 29, 2026, 10:34 AM

Got it. Can you also send the backup for that line item? Our AP team wants the breakdown before releasing payment.

AT
Ava ThompsonApr 29, 2026, 10:41 AM

Absolutely. I have attached the detailed scope summary and the signed change approval here for your team.

Faster collections.
Lower DSO.
Structured billing.

When billing is structured, cash flow becomes more predictable and the whole finance function gets easier to run.

Average time to payment

Before

41d

After

14d

Team hours on AR / week

Before

14h

After

3h

Invoice open rate visibility

Before

0%

After

100%

Automated follow-ups and real-time client visibility close the payment gaps that unstructured processes leave wide open.

Make the choice.

Another month of chasing invoices or a billing operation that collects on time, every time.

Setup takes under 10 minutes · No contracts